ContactRelief Hurricane Maria Recommendations for Contact Centers

ContactRelief recommends suspending contact with the coastal regions of North Carolina until Tropical Storm Warnings are withdrawn.

Tuesday, 26 September 2017 07:00:00 -05:00

ContactRelief is making public its Hurricane Maria recommendations made to subscribers Monday, September 25th.

Hurricane Maria is moving offshore near the North Carolina Outer Banks. The National Weather Serivce has issued Tropical Storm Warnings for the coastal islands and related areas of North Carolina.

The forecasted track of Hurricane Maria is shown as it moves offshore affecting the Outer Banks of North Carolina. — **Figure 1:** Forecasted Track of Hurricane Maria (courtesy NOAA).

ContactRelief has issued a recommendation to suspend contact with this region. To avoid suspending a large population for what is hoped to be a short term event before Hurricane Maria turns to the northeast and away from shore, we have made our recommendations at the zip code level. We expect to lift this recommendation by Wednesday, September 26th.

A portion of the U.S. map
is shown highlighting the North Carolina Outer Bank regions affected by Hurricane Maria. — **Figure 2:** Coastal Regions With Recommendations for Suspended Contact.

We maintain our recommendation to suspend contact with Puerto Rico and the U.S. Virgin Islands for the foreseeable future.

ContactRelief's On-going Response to Hurricanes Harvey, Irma, Jose, and Maria

For a limited time, ContactRelief is providing our full recommendations without charge as a service to the business community. Our full recommendations consist of the areas to be suspended and the list of zip codes covering these areas. Contact sales@contactrelief.com for more information.

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