2017 Hurricane Lessons Learned Webinar - Watch Now
Hurricane Season 2017 - Lessons Learned Webinar
Monday, 26 February 2018 10:00:00 -06:00
How your contact center interacts with customers during a disaster can not only make or break your brand reputation, it can put you in legal hot water.
Hurricane Season 2017 taught us many lessons - both good and bad - on how to respond during a disaster. We look at these actions and share some best practices that contact centers and risk management professionals can adopt to prepare for the upcoming 2018 hurricane season.
Watch NowJoin our webinar and learn how to:
Know where and
when disaster strikes
Protect your reputation while
increasing operational efficiency
Avoid legal and
PR pitfalls
Reduce potential complaints
and improve call ROI
Create a strategic plan
before disaster strikes
Improve
customer Care
Want to know precisely who NOT to contact during a disaster?
Find out with a free trial