ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends continuing contact suspensions for all or Florida, and parts of Alabama, Georgia, and South Carolina.

Sunday, 10 September 2017 23:00:00 -05:00

ContactRelief is making public its Hurricane Irma recommendations made to subscribers Sunday, September 10th.

Hurricane Irma Update

The National Hurricane Center reports in its 8 PM EDT advisory that "Irma is producing hurricane force winds across central Florida." As of 10 PM CDT, 4.4 million homes were without power.

A map of the U.S. shows the forecasted track of Hurricane Irma.
Hurricane Irma 5-Day Forecasted Track (courtesy NHC)

Counties along the coast of South Carolina are still under a storm surge warning and evacuation notices. Although Irma is expected to continue to move northwest and away from South Carolina, we are leaving these areas suspended until the storm surge warnings and evacuation notices are lifted.

Irma has a very large wind field. Hurricane-force winds extend outward up to 80 miles (130 km) from the center, and tropical-storm-force winds extend outward up to 415 miles (665 km).

A map of the U.S. shows the wind speed probabilities of 50 knot winds 48 hours from 8 PM, Sunday September 10, 2017.
Probabilty of 50 knot winds 48 hours from 8 PM EDT, Sunday, September 10 (courtesy NHC)

As the storm continues to move up the Florida peninsula and makes an expected turn north northwest and then northwest, it is expected to pick up speed. We anticipate updating our guidance Monday morning as more is known about the storm's strength further inland.

Recommendations

A previous recommendation to suspend contact remains in force for Alabama counties: Barbour, Bullock, Chambers, Coffee, Covington, Dale, Escambia, Geneva, Henry, Houston, Lee, Macon, Pike, Russell.

A previous recommendation to suspend contact remains in force for Florida counties: Alachua, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Manatee, Marion, Martin, Miami-Dade, Monroe, NewBaker, Okaloosa, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Walton.

A previous recommendation to suspend contact remains in force for Georgia counties: Appling, Atkinson, Bacon, Baker, Baldwin, Ben, Berrien, Bibb, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Calhoun, Camden, Candler, Charlton, Chatham, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Cook, Crawford, Crisp, Davis, Decatur, Dodge, Dooly, Dougherty, Early, Echols, Effingham, Emanuel, Evans, Glynn, Grady, Harris, Hill, Houston, Irwin, Jeff, Jefferson, Jenkins, Johnson, Jones, Lamar, Lanier, Laurens, Lee, Liberty, Long, Lowndes, Macon, Marion, McIntosh, Meriwether, Miller, Mitchell, Monroe, Montgomery, Muscogee, Peach, Pierce, Pike, Pulaski, Quitman, Randolph, Schley, Screven, Seminole, Stewart, Sumter, Talbot, Tattnall, Taylor, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Troup, Turner, Twiggs, Upson, Ware, Washington, Wayne, Webster, Wheeler, Wilcox, Wilkinson, Worth.

A previous recommendation to suspend contact remains in force for South Carolina counties: Beaufort, Berkeley, Charleston, Colleton, Jasper.

ContactRelief's On-going Response to Hurricane Irma

For a limited time, ContactRelief is providing our full recommendations without charge as a service to the business community. Our full recommendations consist of the areas to be suspended and the list of zip codes covering these areas. Contact sales@contactrelief.com for more information.

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